Payment Policy

At Sprintcrest, we ensure that all transactions are processed securely and transparently for a safe and reliable shopping experience.

Accepted Payment Methods

  • PayPal (recommended): Pay quickly and securely at checkout using your PayPal balance, or with a credit or debit card through PayPal’s secure checkout — a PayPal account is not required. Eligible purchases may be covered by PayPal Buyer Protection, subject to PayPal’s terms, eligibility requirements, and exclusions.

Payment Security and Encryption

  • Secure checkout: All transactions on Sprintcrest are protected with SSL encryption.
  • Data protection: Card and PayPal payments are processed by PayPal. We do not store or have access to your card or banking credentials.

Payment Processing and Order Fulfilment

  • Order placement: Payment must be confirmed before your order is prepared for dispatch. Order processing begins after PayPal confirms that the payment has been completed.
  • Order handling: Once payment is confirmed, your order moves into our standard handling window (processed within 1–2 business days).
  • Non-payment: Orders for which payment is not received within a reasonable timeframe may be cancelled.

Prices and Currency

  • Currency: All prices are listed and processed in Australian Dollars (AUD).
  • Taxes: All prices are in Australian Dollars (AUD). Sprintcrest is not currently registered for GST, so no GST is charged — the price displayed is the final amount payable, with no additional taxes or fees added at checkout.

Billing Information Accuracy

Please ensure your billing and contact details are accurate at checkout. Orders with major discrepancies or incomplete billing information may experience delays or verification cancellations.

Contact Information

For any payment queries or invoice requests, contact our team:

Store Name: Sprintcrest
ABN: 90 421 749 981
Phone: +61 468 107 324
Email: sprintcrest@outlook.com
Address: 40 Roseland Avenue, Rochedale South, QLD 4123, Australia

Opening Hours: Store & Order Processing Hours
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed
Orders are dispatched Monday to Friday. An order placed after 6:00 PM, on a weekend, or on a public holiday is dispatched on the next business day — for example, an order placed on Friday after 6:00 PM is dispatched the following Monday.

Dispatch & Delivery
• Processing and handover to the courier takes 1–2 business days.
• Delivery time depends on the carrier and region – 4 to 7 business days.
• Shipping is free on all orders — no minimum spend. We respond to all queries within 24 hours.