About Sprintcrest
Sprintcrest is an Australian online store for bicycles, components, and cycling accessories. We bring road, mountain, gravel, and everyday riders a carefully chosen range of gear from well-known cycling brands — delivered across Australia with straightforward, honest service.
What we do
We are an online-first retailer. By operating online we can offer a wide catalogue, clear pricing in Australian dollars, and direct-to-door delivery anywhere in Australia, without the overheads of a large shopfront. Every order is supported by a real team you can reach by phone or email.
What we stand for
- Genuine products: we list real cycling products with accurate descriptions and pricing.
- Clear policies: transparent shipping, returns, and refunds, in line with the Australian Consumer Law.
- Real support: friendly help before and after your purchase — we want you riding, not waiting.
Business details
- Trading name: Sprintcrest
- Business owner: Katherine Sivailoa Vailili
- ABN: 90 421 749 981
- Email: sprintcrest@outlook.com
- Phone: +61 468 107 324
- Address: 40 Roseland Avenue, Rochedale South, QLD 4123, Australia
Support hours: Store & Order Processing Hours
- Monday: 9:00 AM – 6:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 9:00 AM – 6:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: Closed
- Sunday: Closed
Orders are dispatched Monday to Friday. An order placed after 6:00 PM, on a weekend, or on a public holiday is dispatched on the next business day — for example, an order placed on Friday after 6:00 PM is dispatched the following Monday.
Dispatch & Delivery
- Processing and handover to the courier takes 1–2 business days.
- Delivery time depends on the carrier and region — 4 to 7 business days.
- Shipping is free on all orders — no minimum spend.
Questions about a product or your order? Reach out any time at sprintcrest@outlook.com — we aim to respond within 24 hours.